Improving Quality, Cost and Efficiency
Unit: Support Services and Operations
Improving Cost, Quality and Efficiency
| Make effective use of your time by knowing roughly how specific tasks should take. Being able to judge how long a task or activity takes is essential in providing a professional service. |
| Avoid being wasteful. This could be costly for a company. It isn’t always necessary to throw away a product if some content remains. A small amount might be all that’s needed for another task, or could possibly be added to a newer batch or used with a complementary product. |
| It is important to ensure that you receive proper training to complete tasks and activities. Be realistic about how much time there is and how much time you could realistically offer to a client if busy with someone else. Time and cost impact on quality. |
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