STAFF

CUSTOMERS

All handbags and or purses to be locked away in the storage provided during work hours.

Customers to keep all valuables, handbags and purses with them at all times.

All coats, jackets and personal clothing to be stored in the secure lockers provided during work hours.

If a customer is undergoing a service, the customer’s valuables, handbag or purse can be locked safely away or the room they are occupying can be locked.

Avoid bringing in large amounts of cash to the workplace. If this is unavoidable, ask management to secure in safe during working hours.

The customer’s coat or jacket can be secured during treatments. Some customers may also have shopping that needs to be secured.

Avoid wearing expensive jewellery during working hours. This is vulnerable to loss or theft, if it needs to repeatedly taken off during treatments.

If a customer has to remove jewellery during a service it must be either kept in the handbag and secured or put in a designated secure place.

All staff should be aware of the company procedures if you are concerned with any suspicious incidents or people on the premises.

Only customers that are undergoing service to be allowed into these designated areas.